Onsite In-Home Treadmill Repair - What to expect?
- Schedule a technician to come out to your home or place of business.
- The technician will run diagnostic tests to find any problems you may be having.
- If parts are needed we will provide an Estimate the next business day.
- We'll inspect for other possible issues that cause fitness equipment breakdown.
- If NO parts are needed to repair your fitness equipment our technician will
complete the necessary repairs and perform a FULL maintenance during the first visit.
What does a service call include?
- Diagnostic Test
- Trouble Shooting
- Belt Adjustments
- Proper Component Lubrication
- Unit Recalibration
- FULL Maintenance
- Complete Under the Hood Cleaning
- Complete Exterior Cleaning
Many treadmill problems can be repaired without parts. Minor/major adjustments and or lack of regular general maintenance may have your treadmill, elliptical or recumbent bike sounding like it's falling apart. Onsite has the experience to diagnose underlying issues.
Onsite Labor Warranty
We stand behind our technicians and their skills. That's why we offer a 90 DAY LABOR WARRANTY on ALL repairs made by Onsite technicians.
- Part Installations
- Adjustments
- Troubleshooting
It's Onsite's responsibility to decrease equipment down time by properly repairing the unit the first time.
Onsite has achieved this through training and hands on skills developed from years of experience repairing more than 100,000 units. Since 1998!
Manufacture Part Warranty
PART WARRANTY is based on manufactures warranty listed for each part.
Motors and frame components may have additional warranty compared to some other parts like rollers and belts which typically have a 30-90 day warranty.
Part failure due to neglect may be voided by the manufacture. This is why Preventive Maintenance and trained technicians are needed to properly diagnose the issue not just replace bad parts.