Submit our form to request a fitness equipment service call

Customer service scheduling department will contact you with a few hours of you submission.
At this time you will be able to find out more on Rates and what Onsite recommends to do with your fitness equipment.
i.e. Onsite will help determine if parts are available for you machine before scheduling any service.

Contact us today!

Full Name(*)
Please include your full name.

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Confirm Email(*)
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Phone Number(*)
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Alternate Number
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We need your zipcode to quickly find your location for scheduling.

How you you like to be contacted?(*)

Type of equipment needing service?
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Model Number
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Is the unit under warranty?(*)
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Parts Arrived(*)
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Number of units
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Please describe problems you are having with your fitness equipment. Include noises, debris noticed, how long before the unit quit working, and any other problems you are aware of.

A model number will help speed up your first call back and avoid a second call to determine part availability. The Model # is located on a white/grey sticker on the lower frame and on your owners manual.

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CHAT with us Now
Located @ bottom right hand corner.

Dayton (937) 684-4344
Cincinnati (513) 322-1769


We accept all major credit cards.

  • Nordictrack repair service
  • Proform treadmill assembly service
  • Sole treadmill repair
  • Proform treadmill troubleshooting
  • Nordictrack treadmill troubleshooting
  • Horizon treadmill troubleshooting
  • Also servicing Woodway, Cybex, Sports Art, Spirit, Scwhinn
  • And many other brands!