Submit our form to request a fitness equipment service call

Customer service scheduling department will contact you within a few hours of you submission.
i.e. Onsite will help determine if parts are available for you machine before scheduling any service.

We stand behind our technicians and their skills. That's why we offer a 90 DAY LABOR WARRANTY on ALL repairs made by Onsite technicians.

Contact us today!

Please include your full name.

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We need your zipcode to quickly find your location for scheduling.

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Please describe problems you are having with your fitness equipment. Include noises, debris noticed, how long before the unit quit working during use, and any other problems you are aware of.

A model number will help speed up your first call back which helps avoid a second call to determine part availability. The Model # is located on a white/gray sticker on the lower frame and on teh model# is located in your owners manual.

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Dayton (937) 684-4344
Cincinnati (513) 322-1769
Columbus (614) 568-9448

Email: service@onsitefitness.net

We accept all major credit cards.

  • Nordictrack repair service
  • Proform treadmill assembly service
  • Sole treadmill repair
  • Proform treadmill troubleshooting
  • Nordictrack treadmill troubleshooting
  • Horizon treadmill troubleshooting
  • Also servicing Woodway, Cybex, Sports Art, Spirit, Scwhinn
  • And many other brands!